Platform

Industries

Resources

Platform

Industries

Resources

Agentforce automates your CRM.

Rebase transforms your organization.

Your agency needs to modernize with AI. Rebase gives you the foundation — connecting your legacy systems, case management, and citizen services so you can deploy AI across every mission, every agency, every decision.

CRM AI vs Enterprise AI Infrastructure. Same word, different worlds.

What Agentforce Does Well

Agentforce is well-built within Salesforce's ecosystem. It offers pre-built agents for sales, service, marketing, and commerce. These agents operate on Salesforce data — accounts, contacts, opportunities, cases, campaigns — and automate CRM workflows. For organizations whose AI ambitions center on sales and customer service, Agentforce delivers value within its scope.

Where Rebase Operates

Rebase provides AI Infrastructure at the organizational level. The Context Engine connects Salesforce as one of 50+ systems — alongside engineering tools, infrastructure platforms, compliance systems, HR, finance, and operations. Agent Studio deploys agents that operate across all of those systems, not just CRM. The scope is the entire enterprise.

Head-to-Head Comparison

Dimension

Salesforce Agentforce

Rebase

Core Purpose

AI agents for Salesforce CRM: sales, service, marketing, commerce workflows.

Enterprise AI Infrastructure: cross-system intelligence, organizational agents, persistent memory.

Scope

Salesforce ecosystem. Agents operate on Salesforce data and automate Salesforce workflows.

Entire enterprise. Agents operate across 50+ systems including Salesforce, engineering, infrastructure, compliance, HR, finance.

Data Foundation

Salesforce Data Cloud. Unifies customer data with some external sources. CRM-centric data model.

Context Engine. Connects all systems and builds a live knowledge graph of the entire organization.

Agent Types

Pre-built CRM agents: Sales Agent, Service Agent, Marketing Agent, Commerce Agent. Custom agents via Agent Builder.

Custom agents that operate across any system. DataWiki, compliance, incident resolution, post-M&A consolidation, operational automation.

Cross-System Action

Limited. Agentforce agents take actions within Salesforce. External actions require MuleSoft or custom integrations.

Native. Agents read and write across any connected system via API, CLI, MCP. No intermediary required.

Model Access

Salesforce Einstein models + select third-party models through Salesforce Trust Layer.

AI Gateway: Any LLM, any provider, BYOK. Full model freedom.

Ecosystem Lock-In

High. Agentforce deepens Salesforce dependency. Agents, data, workflows all locked to Salesforce platform.

Low. Open standards (APIs, MCP, CLI). Portable knowledge graph. No platform lock-in.

Deployment

Salesforce cloud. Data processed by Salesforce.

BYOC, on-prem, air-gapped. Zero data retention.

Best For

Salesforce-heavy organizations that want AI for sales, service, and marketing workflows.

Organizations that want enterprise AI Infrastructure spanning every department and every system.

Head-to-Head Comparison

Dimension

Salesforce Agentforce

Rebase

Core Purpose

AI agents for Salesforce CRM: sales, service, marketing, commerce workflows.

Enterprise AI Infrastructure: cross-system intelligence, organizational agents, persistent memory.

Scope

Salesforce ecosystem. Agents operate on Salesforce data and automate Salesforce workflows.

Entire enterprise. Agents operate across 50+ systems including Salesforce, engineering, infrastructure, compliance, HR, finance.

Data Foundation

Salesforce Data Cloud. Unifies customer data with some external sources. CRM-centric data model.

Context Engine. Connects all systems and builds a live knowledge graph of the entire organization.

Agent Types

Pre-built CRM agents: Sales Agent, Service Agent, Marketing Agent, Commerce Agent. Custom agents via Agent Builder.

Custom agents that operate across any system. DataWiki, compliance, incident resolution, post-M&A consolidation, operational automation.

Cross-System Action

Limited. Agentforce agents take actions within Salesforce. External actions require MuleSoft or custom integrations.

Native. Agents read and write across any connected system via API, CLI, MCP. No intermediary required.

Model Access

Salesforce Einstein models + select third-party models through Salesforce Trust Layer.

AI Gateway: Any LLM, any provider, BYOK. Full model freedom.

Ecosystem Lock-In

High. Agentforce deepens Salesforce dependency. Agents, data, workflows all locked to Salesforce platform.

Low. Open standards (APIs, MCP, CLI). Portable knowledge graph. No platform lock-in.

Deployment

Salesforce cloud. Data processed by Salesforce.

BYOC, on-prem, air-gapped. Zero data retention.

Best For

Salesforce-heavy organizations that want AI for sales, service, and marketing workflows.

Organizations that want enterprise AI Infrastructure spanning every department and every system.

Why Enterprises Choose Rebase

Enterprise-Wide vs CRM-Bound

Agentforce makes your CRM smarter. Rebase makes your organization intelligent. Agentforce agents operate within Salesforce: automating sales workflows, resolving service cases, optimizing marketing campaigns. Enterprise AI transformation spans engineering, infrastructure, operations, compliance, HR, and finance — departments that Salesforce doesn't touch. Rebase operates across all of them.

Cross-System Correlation

Agentforce sees your CRM data. Rebase sees your entire organization. When a customer complaint comes in, Agentforce can route the case and suggest resolutions from Salesforce knowledge. Rebase can correlate that complaint with a deployment in GitHub that caused a regression, identify the engineering team responsible, check infrastructure health in AWS, and coordinate a cross-team resolution. CRM context vs organizational context.

No Platform Prerequisite

Independent Roadmap

Agentforce serves Salesforce's strategy. Rebase serves yours. Every Agentforce feature is designed to drive Salesforce platform adoption and retention. More AI capability equals more Salesforce licenses, more Data Cloud consumption, and more MuleSoft integrations. Rebase is an independent platform. Our roadmap serves your AI strategy, not a parent company's cross-sell goals.

Data Sovereignty

Agentforce processes data on Salesforce's cloud. Rebase deploys on yours. Salesforce is a SaaS platform. All Agentforce data, agent interactions, and intelligence process through Salesforce infrastructure. For regulated industries, this creates compliance complexity. Rebase deploys in your cloud (BYOC), on-prem, or air-gapped with zero data retention. Full data sovereignty.

Agentforce is strong within Salesforce.  Enterprise AI is bigger than CRM.

Salesforce Agentforce launched with 5,000+ deals reported by February 2025 — that validates demand for CRM AI agents and helps the entire market including Rebase. The strength of Agentforce within Salesforce is real. The question isn't whether CRM AI agents are valuable; they are. The question is whether CRM AI agents are sufficient for enterprise AI transformation.

Every Agentforce agent lives inside Salesforce. They operate on Salesforce data, automate Salesforce workflows, and serve Salesforce use cases. They don't build cross-system intelligence across engineering, infrastructure, operations, compliance, HR, or finance. They don't deploy agents that correlate a production incident in PagerDuty with a customer complaint in Salesforce with a code change in GitHub. They don't create a knowledge graph of your entire organization.

Agentforce validates the market

5,000+ deals show enterprise appetite for AI agents. Strong adoption within CRM. Real value for sales and service teams.

Rebase addresses the full scope

CRM AI is one slice. Enterprise AI transformation spans the entire organization — engineering, operations, infrastructure, compliance, HR, finance, and more. That's the bigger opportunity.

Which Path To Choose?

Agentforce Makes Sense When

Salesforce is your primary business platform
AI needs center on sales, service, marketing, or commerce
Your data strategy aligns with Salesforce cloud
You want pre-built CRM agents and workflows
Data Cloud fits your customer data unification needs

Rebase Makes Sense When

AI strategy spans multiple departments and systems
You need cross-system correlation and organizational intelligence
Data sovereignty and compliance require on-prem or BYOC deployment
You want infrastructure that compounds with every system connected
Engineering, operations, compliance, HR, and finance need AI capabilities
Salesforce is one system among many in your technology stack

Which Path To Choose?

Agentforce Makes Sense When

Salesforce is your primary business platform
AI needs center on sales, service, marketing, or commerce
Your data strategy aligns with Salesforce cloud
You want pre-built CRM agents and workflows
Data Cloud fits your customer data unification needs

Rebase Makes Sense When

AI strategy spans multiple departments and systems
You need cross-system correlation and organizational intelligence
Data sovereignty and compliance require on-prem or BYOC deployment
You want infrastructure that compounds with every system connected
Engineering, operations, compliance, HR, and finance need AI capabilities
Salesforce is one system among many in your technology stack

Platform Highlights

ENTERPRISE AI INFRASTRUCTURE

Purpose-built to transform entire organizations. Context Engine connects 50+ systems. Agent Studio deploys agents across every department. Memory compounds organizational intelligence. Not just agents — full stack.

DEPLOY IN YOUR ENVIRONMENT

BYOC, on-premises, or air-gapped. Zero data retention. Full compliance with regulated industries — healthcare, financial services, government. Your data stays in your cloud.

ZERO PLATFORM LOCK-IN

Open standards. APIs, CLI, MCP. Portable knowledge graph. Use any model. Connect any system. Rebase works for your strategy, not the other way around.

FAQS

REBASE vs SALESFORCE AGENTFORCE

Our Salesforce AE says Agentforce is our AI strategy. Is that true?

Agentforce is a strong AI strategy for CRM workflows: sales, service, marketing, commerce. If your entire AI ambition is 'automate our CRM,' Agentforce may be sufficient. If you need AI across engineering, operations, infrastructure, compliance, HR, and every other system your organization runs on, you need enterprise AI infrastructure that spans beyond one platform.

We use Salesforce heavily. Can Rebase work alongside Agentforce?

Agentforce includes Data Cloud for unifying data. Isn't that the same as Rebase's Context Engine?

Salesforce already has MuleSoft for integration. Doesn't that cover cross-system needs?

How many deals has Agentforce closed? Doesn't that show market validation?

Your AI strategy should span your entire organization, not Just Your CRM

Enterprise AI infrastrucutre that connects every system, builds organizational intelligence, and deploys agents across your entire business.

Your AI strategy should span your entire organization, not Just Your CRM

Enterprise AI infrastrucutre that connects every system, builds organizational intelligence, and deploys agents across your entire business.

Ready to become

an AI-first company

Ready to become

an AI-first company

Ready to become

an AI-first company

Privacy

Terms

Security

Agentforce automates your CRM.

Rebase transforms your organization.

CRM AI vs Enterprise AI Infrastructure. Same word, different worlds.

CRM AI vs Enterprise AI Infrastructure. Same word, different worlds.

What Agentforce Does Well

Where Rebase Operates

Head-to-Head Comparison

Head-to-Head Comparison

Head-to-Head Comparison

Why Enterprises Choose Rebase

Why Enterprises Choose Rebase

Enterprise-Wide vs CRM-Bound

Cross-System Correlation

No Platform Prerequisite

Independent Roadmap

Data Sovereignty

Agentforce is strong within Salesforce. Enterprise AI is bigger than CRM.

Agentforce is strong within Salesforce. Enterprise AI is bigger than CRM.

Agentforce validates the market

Rebase addresses the full scope

Which Path To Choose?

Which Path To Choose?

Agentforce Makes Sense When

Rebase Makes Sense When

Which Path To Choose?

Agentforce Makes Sense When

Rebase Makes Sense When

Platform Highlights

Platform Highlights

ENTERPRISE AI INFRASTRUCTURE

DEPLOY IN YOUR ENVIRONMENT

ZERO PLATFORM LOCK-IN

REBASE vs SALESFORCE AGENTFORCE

REBASE vs SALESFORCE AGENTFORCE

Our Salesforce AE says Agentforce is our AI strategy. Is that true?

We use Salesforce heavily. Can Rebase work alongside Agentforce?

Agentforce includes Data Cloud for unifying data. Isn't that the same as Rebase's Context Engine?

Salesforce already has MuleSoft for integration. Doesn't that cover cross-system needs?

How many deals has Agentforce closed? Doesn't that show market validation?

Your AI strategy should span your entire organization, not Just Your CRM

Your AI strategy should span your entire organization, not Just Your CRM

Your AI strategy should span your entire organization, not Just Your CRM

Ready to become

an AI-first company

Ready to become

an AI-first company

Ready to become

an AI-first company

Agentforce is strong within Salesforce.  Enterprise AI is bigger than CRM.

Agentforce is strong within Salesforce.  Enterprise AI is bigger than CRM.